UPDATE 2024-06-17: We are changing our phone number to a landline number. The number +6016 299 2230 will be terminated on 1st August 2024. Read here for more information.
UPDATE 2023-12-01: The number +6016 299 6893 is now terminated. All clients should contact us via the number +6016 299 2230. Thank you.
Dear clients,
We hope this message finds you well. We would like to inform you of an important change regarding our official contact numbers. As part of our ongoing efforts to enhance our client support services, we are streamlining our communication channels. Therefore, we will be terminating one of our contact numbers by the end of November 2023. There will be no change to our other contact channels, such as email or social media channels.
Our current contact numbers:
- +6016 299 2230: This contact number will remain active, and you can continue to reach out to our dedicated Client Relations Team for consultation, assistance, inquiries, and support with regards to any of our plans and services. Please save this number for all future interactions with us.
- +6016 299 6893: This contact number will be discontinued on 1st December 2023, and you will no longer be able to reach our Client Relations Team through this number.
We want to assure you that this decision has been made with your best interests in mind. By consolidating our operations to a single number, we aim to improve the quality, efficiency and responsiveness of our client support services.
If you have any questions or concerns about this transition, please feel free to reach out to us using our active contact number (+6016 299 2230), or any of our official contact channels. Our Client Relations Team is here to address any inquiries and assist you in any way we can during this change.
We appreciate your continued trust and support. Thank you for your understanding and cooperation as we work to enhance your experience. We are committed to serving you better and making your interactions with us as smooth and efficient as possible.
Thank you.