# Digital Marketing Services in Malaysia. > Source: https://shakalakaa.my/services · Updated: 2026-10-21 · Market: MY # Digital Marketing Services in Malaysia. Last updated: October 2026 [Book a free strategy call](https://shakalakaa.my/contact)Work we can show Quick answer shakalakaa is a digital marketing agency in Malaysia offering digital marketing services: Meta Ads, Google Ads, SEO, content, web design and automation. Every account runs through the Signal Framework — audit the exposure, rebuild the creative, track the real conversion event, report the benchmark — whether the client is a clinic, a hospital group or a national brand. ## Working with a listed group, GLC, hospital or national brand Large organisations need more than a campaign. They need one accountable team that works across business units, documents its work for procurement, and reports to management. ### One team across business units Separate plans and budgets per brand or unit, run by one accountable team so nothing falls between agencies. ### Ready for procurement A registered Malaysian company (Plixitt Solutions, BRN 003426311-V) with documentation your procurement and legal teams can review, including how personal data is handled under the PDPA. ### A named lead and management reporting One named lead for your account and reporting written for management, not dashboards for their own sake. ### Reported on the outcome you count Results are reported on the business outcome your team counts: qualified leads, booked consultations, applications or sales, as each of our case studies states. ### Your other markets, run properly If your group also operates in Singapore, Australia, Hong Kong or Taiwan, each market gets its own plan and its own pages, never a copy of Malaysia. [How we work with large organisations in Malaysia](https://shakalakaa.my/enterprise) Trusted by Malaysian GLCs, listed groups and platforms [TNB Electron](https://shakalakaa.my/case-studies/ev-charging-launch-campaign) [UEM Edgenta](https://shakalakaa.my/case-studies/sustainability-esg-communications-campaign) Shopee [Pantai Hospital](https://shakalakaa.my/case-studies/private-hospital-medical-tourism-seo-malaysia) [Sunway Property](https://shakalakaa.my/case-studies/property-developer-lead-funnel-malaysia) [SuperDNA](https://shakalakaa.my/case-studies/superdna-genetic-testing-malaysia) [See all case studies](https://shakalakaa.my/case-studies) How we work ## Performance Marketing Services for Malaysian Brands **How we work:** Every account runs through [the Signal Framework](https://shakalakaa.my/#method) — audit the exposure, rebuild the creative, track the real conversion event, report the benchmark. ### Audit the exposure We audit what's already live first: compliance risk, tracking gaps and creative at risk of a takedown. ### Rebuild the creative A compliant creative system that converts without restricted claims. ### Track the real conversion event Booked and attended outcomes are tracked and fed back to the ad platform. ### Report the benchmark Reported against cost per booked outcome, not reach, likes or impressions. Same four stages whether it's a clinic, a dental practice, or an interior design firm. [Book a free strategy call](https://shakalakaa.my/contact) What's included ## What Our Digital Marketing Agency Offers ### Paid media [Meta Ads Facebook, Instagram and Click-to-WhatsApp campaigns run as one connected system](https://shakalakaa.my/services/meta-ads)[TikTok Ads Spark Ads, in-feed campaigns and creator-style creative for Malaysian audiences](https://shakalakaa.my/services/tiktok-ads)[Google Ads Services in Malaysia Google Search, Display, and Performance Max campaigns](https://shakalakaa.my/services/google-ads)[SEM Programme The paid-search strategy layer above a single platform](https://shakalakaa.my/services/sem)[Performance Marketing Meta Ads, Google Ads, landing pages and tracking](https://shakalakaa.my/services/performance-marketing) ### Search and AI search [Search Engine Optimization technical audits, on-page optimisation, content strategy, and local SEO](https://shakalakaa.my/services/seo)[Local SEO Google Business Profile optimisation, review generation, citation consistency](https://shakalakaa.my/services/local-seo) ### Social and content [Social Media Marketing paid social campaigns on Facebook, Instagram, and TikTok](https://shakalakaa.my/services/social-media-marketing)[Live Commerce Shopee Live and TikTok LIVE management](https://shakalakaa.my/services/live-commerce)[Content Creation scroll-stopping photography, video, and copywriting](https://shakalakaa.my/services/content-creation)[KOL & UGC Marketing Brand-side KOL and influencer campaigns for Malaysian brands](https://shakalakaa.my/services/kol-marketing)[Graphic Design brand assets, marketing collateral, packaging, social media templates](https://shakalakaa.my/services/design-package)[Corporate Video Production Malaysia Brand films, product demos, testimonial video, event coverage](https://shakalakaa.my/services/video-production)[Branding Corporate identity, rebrands and launch identities for groups and corporates](https://shakalakaa.my/services/branding) ### Web and automation [Web Design and Development conversion-focused websites for Malaysian and Singapore businesses](https://shakalakaa.my/services/web-design-development)[Web Support and Hosting managed hosting and maintenance plans](https://shakalakaa.my/services/web-support-hosting)[Marketing Automation automation workflows tailored to Malaysian business operations](https://shakalakaa.my/services/automation)[WhatsApp Automation Done-for-you WhatsApp automation on the official Business API](https://shakalakaa.my/services/whatsapp-automation)[AI Automation WhatsApp AI chatbots, n8n/Make/Zapier workflow builds](https://shakalakaa.my/services/ai-automation)[Custom Software Development Clinic booking systems, customer portals and CRM-with-WhatsApp builds](https://shakalakaa.my/services/custom-software)[Mobile App Development Native and cross-platform apps for enterprises and institutions](https://shakalakaa.my/services/mobile-app-development) ### Xiaohongshu [Xiaohongshu Marketing Notes content, KOL/KOC seeding and Juguang ads](https://shakalakaa.my/services/xhs-marketing)[XHS Content Creation Native Chinese-language notes production, dual-compliant for regulated verticals](https://shakalakaa.my/services/xhs-marketing#content-creation)[XHS Account Management Done-for-you 企业号 account operation](https://shakalakaa.my/services/xhs-marketing#account-management)[rednote Verification a verified rednote (Xiaohongshu) commerce account](https://shakalakaa.my/services/xhs-verification) [Book a free strategy call](https://shakalakaa.my/contact) Markets ## Performance Marketing Agency Across the Region. shakalakaa is a performance marketing agency serving businesses across **Kuala Lumpur, Petaling Jaya, Shah Alam, Subang Jaya, Puchong, Cheras, and the wider Klang Valley** — Free tools ## Try Before You Talk to Us. [Break-Even CPL Calculator Find the max you can pay per lead and still profit.](https://shakalakaa.my/tools/break-even-cpl-calculator)[CPL Benchmark Lookup Real CPL/CPC/CPM ranges by industry in Malaysia.](https://shakalakaa.my/tools/cpl-benchmark-malaysia)[All Free Tools Compliance checkers, calculators and benchmark lookups.](https://shakalakaa.my/tools) Client results ## Work we can show [TNB Electron EV charging · 3D design, Campaign3.4× weekly charging sessions per station · launch hubs 3D charging-station and bay design and the launch campaign for Tenaga Nasional's EV-charging arm, delivered as a registered vendor.](https://shakalakaa.my/case-studies/ev-charging-launch-campaign)[UEM Edgenta Berhad Listed group · ESG · Web design, Video−72% CO₂e per page view Copywriting, corporate page building and design, and video and photography for the group's sustainability communications.](https://shakalakaa.my/case-studies/sustainability-esg-communications-campaign)[Pantai Hospital Malaysia Private hospital · SEO+235% international organic visitors Cross-border search for international patients, measured as appointments through the International Patient Centre.](https://shakalakaa.my/case-studies/private-hospital-medical-tourism-seo-malaysia) More case studies (3) [Sunway Serene 2 Property · Sunway Property · Meta Ads, Landing page100–180 leads a month Meta ads into a dedicated landing page with a qualifying lead form, and the Conversions API sending real enquiries back to Meta.](https://shakalakaa.my/case-studies/property-developer-lead-funnel-malaysia)[RaeLele Consumer electronics · TikTok Shop, Creators5.4× monthly GMV · Apr–Dec 2025 TikTok Shop run end to end: GMV Max and Spark Ads, a creator affiliate programme, daily live selling and mega-sale operations.](https://shakalakaa.my/case-studies/tiktok-shop-consumer-electronics-malaysia)[CoreBody Asia Fitness studio · KOL marketing, Creator-handle ads4.7× first-time trial bookings · 6 months 28 Klang Valley micro-KOLs, in-studio creator events and creator-handle ads, measured in trial bookings.](https://shakalakaa.my/case-studies/fitness-studio-kol-marketing-malaysia) In depth ## Digital marketing services Malaysia, in depth The supporting detail behind each section of this page, by topic. 3 topics ### Shakalakaa Learn more [about shakalakaa](https://shakalakaa.my/about), our ten questions to ask before choosing a marketing agency, or, if you're KL-adjacent, our [digital marketing agency Petaling Jaya](https://shakalakaa.my/digital-marketing-agency-petaling-jaya) hub. ### What our digital marketing agency offers - **Meta Ads** Facebook, Instagram and Click-to-WhatsApp campaigns run as one connected system — Pixel, Conversions API and offline conversion imports installed as standard, reported against cost-per-booked-outcome, not reach. - **TikTok Ads** Spark Ads, in-feed campaigns and creator-style creative for Malaysian audiences — tracked to cost-per-lead, not views, with an honest read on whether TikTok actually fits your category. - **Google Ads Services in Malaysia** Get in front of Malaysian and Singapore buyers at the exact moment they're searching for your product or service. We manage Google Search, Display, and Performance Max campaigns with relentless focus on cost-per-lead and return on ad spend — converting search intent into measurable business outcomes from day one. - **SEM Programme** The paid-search strategy layer above a single platform — deciding whether Microsoft/Bing Ads or a cross-engine Shopping feed belongs alongside Google Ads, and managing the budget split and reporting as one programme when it does. - **Performance Marketing** Meta Ads, Google Ads, landing pages and tracking run as one accountable system across Malaysia, Singapore and Hong Kong — measured against cost-per-lead and cost-per-booked-outcome, never reach or impressions. - **Search Engine Optimization** Rank higher on Google Malaysia with an SEO strategy built on real data. We handle technical audits, on-page optimisation, content strategy, and local SEO to drive sustained organic traffic from buyers actively searching for your services — building long-term search authority that compounds month over month. - **Local SEO** Google Business Profile optimisation, review generation, citation consistency and local landing pages that rank in the map pack — the commercial layer most businesses with a physical location actually convert on. - **Social Media Marketing** We run paid social campaigns on Facebook, Instagram, and TikTok that generate measurable leads and sales for Malaysian and Singapore businesses. From audience targeting and creative strategy to daily optimisation, our data-driven approach turns your ad budget into a consistent pipeline of customers in the markets that matter. - **Live Commerce** Shopee Live and TikTok LIVE management, run against contribution margin per session, not GMV — with Lazada Live as the least contested of the three in this market. - **Content Creation** Great marketing starts with content people actually stop for. We produce scroll-stopping photography, video, and copywriting for Malaysian and Singapore brands — crafted to perform on Facebook, Instagram, TikTok, and rednote. Every asset is built to support your paid campaigns, grow your organic presence, and convert attention into sales. - **KOL & UGC Marketing** Brand-side KOL and influencer campaigns for Malaysian brands — sourcing, briefing, contracting, usage rights and campaign measurement handled by one team. UGC production for paid Meta and TikTok Ads sits inside the same engagement as an anchored section, not a separate service line. - **Graphic Design** Your visual identity is your first impression in a competitive Malaysian market. We design brand assets, marketing collateral, packaging, social media templates, and pitch decks that communicate professionalism — one-off projects or ongoing design retainers for brands, groups and institutions in Malaysia. - **Corporate Video Production Malaysia** Brand films, product demos, testimonial video, event coverage and short-form vertical content across KL, Selangor, Penang and JB — shot and edited by an in-house Malaysian team, scoped against the Meta, TikTok and Xiaohongshu rotation the footage will feed. Custom-quote per brief. - **Video Production Singapore** Corporate video, brand films, event videography and social-first content produced in Singapore — scripted, shot and edited by an in-house team that also runs the paid distribution. Every asset is briefed against the campaign it will feed, so the footage earns back its cost on Meta, TikTok, YouTube and LinkedIn rather than sitting in a drive. - **Web Design and Development** Your website is your hardest-working sales asset. We design and build conversion-focused websites for Malaysian and Singapore businesses — fast, mobile-first, and engineered to generate enquiries. From WordPress builds to custom PHP sites, we deliver digital experiences that align with your brand and perform in your specific local market. - **Web Support and Hosting** Keep your Malaysian business online, fast, and secure with our managed hosting and maintenance plans. We handle server management, software updates, security monitoring, and content changes — so your team never worries about technical issues. Our infrastructure is optimised for Malaysian and Southeast Asian audiences, ensuring fast load times everywhere. - **Marketing Automation** Stop losing leads to manual processes. We connect your CRM, ads platforms, and communication tools using automation workflows tailored to Malaysian business operations — from WhatsApp follow-up sequences to lead routing from Facebook Ads. The result: faster response times, fewer missed enquiries, and a team free to focus on closing. - **WhatsApp Automation** Done-for-you WhatsApp automation on the official Business API — lead qualification, no-show follow-up and compliant broadcast, built and managed, not a self-serve SaaS licence. - **AI Automation** WhatsApp AI chatbots, n8n/Make/Zapier workflow builds and clinic, interior design and e-commerce automation — AI drafts and triages, a person still approves the send. - **Custom Software Development** clinic booking systems, customer portals and CRM-with-WhatsApp builds — built around your actual process, not a generic template. - **Xiaohongshu Marketing** Notes content, KOL/KOC seeding and Juguang ads reaching Chinese-speaking buyers across Malaysia, from the Klang Valley to Penang and Johor — the ongoing engine that runs after XHS verification. - **XHS Content Creation** Native Chinese-language notes production, dual-compliant for regulated verticals — the content layer of the XHS stack, distinct from ads and KOC seeding. - **XHS Account Management** Done-for-you 企业号 account operation — note calendar, Chinese comment/DM handling, monthly reporting — for brands with no in-house Mandarin team. - **rednote Verification** Unlock the Chinese consumer market in Malaysia with a verified rednote (Xiaohongshu) commerce account. We navigate the entire application and setup process for Malaysian brands, giving you access to rednote's commercial features so you can reach the Chinese-speaking diaspora across Southeast Asia with credibility and authority. ### The markets we serve - with campaigns also running for businesses in [Kuala Lumpur](https://shakalakaa.my/digital-marketing-agency-kuala-lumpur), Petaling Jaya, Penang and Johor Bahru, and - digital marketing services delivered for clients in **Singapore** — including Google Ads, SEM, SEO, social media marketing, content marketing, Meta Ads, performance marketing, local SEO and WhatsApp automation for the SG market — - and across Southeast Asia. Run remotely from the same team, no local office claimed: **Hong Kong** programmes in Google Ads, SEO, Meta Ads, social media marketing, TikTok Ads, local SEO, performance marketing and GEO / AI search, all HKD-native and PDPO/UMAO-aware — see the Hong Kong practice overview. We work with established Malaysian brands — from multi-site businesses to listed groups, national institutions and regional platform companies. For a large brand, the question is rarely which marketing company in Malaysia can run ads. - It is which marketing company Malaysia's procurement and marketing leads can hold to one accountable team for paid media, content, video and software, without the production being subcontracted. - That is how we are set up: see [how we work with large brands](https://shakalakaa.my/enterprise). Our team knows the local market: the platforms Malaysian consumers use, the languages they respond to, and the buying behaviours that drive conversion here. - Whether you need Google Ads management, social media marketing, SEO, web design, content production, or marketing automation, we integrate these services into a cohesive performance marketing strategy — one built around your specific business goals, budget, and competitive landscape in Malaysia. - For the KL-market view specifically — catchments, districts, Klang Valley auction behaviour and the Cheras HQ — see our [digital marketing agency in Kuala Lumpur](https://shakalakaa.my/digital-marketing-agency-kuala-lumpur) page. Related ## Related Reading. [How to Choose a Performance Marketing Agency in Malaysia](https://shakalakaa.my/services/performance-marketing)[Digital Marketing for Small Business Malaysia: Where to Start When Budget Is Limited](https://shakalakaa.my/blog/digital-marketing-for-small-business-malaysia)[Meta Ads vs Google Ads Malaysia: Which Platform Should Your Business Use?](https://shakalakaa.my/blog/meta-ads-vs-google-ads-malaysia) FAQ ## Frequently Asked Questions. ### Which industries do you specialize in? We run specialist marketing programmes for industries such as [aesthetic clinics](https://shakalakaa.my/industries/aesthetic-clinic-marketing), dental clinics, interior design, F&B, e-commerce, education and property — where compliance and buyer psychology demand real expertise. We also serve ambitious brands in other sectors through our [core services](https://shakalakaa.my/services). ### How much do you charge? Every engagement is quoted against requirements — book a scope call and you get a number against your actual brief. Management fees are scoped per brief after we see your targets, and ad spend is billed separately. ### Do you only offer the services listed on your website? While the website covers our core offerings, we are open to discussing custom requests. If you need a specific service not shown, let us know and we will see how we can accommodate you. ### I'm interested! How do I get started? The best way to begin is by scheduling an appointment with our team. We'll sit down with you to discuss your goals and how we can help you achieve them. ### Do you offer a service guarantee? We don't offer guaranteed returns because digital marketing is highly dynamic, and we value transparency over empty promises. We do, however, guarantee that we apply the same proven expertise that has driven success for our many other clients. ### Do you offer a free trial? We do not offer free trials, but most of our plans include a one-month trial period without a long-term commitment. After the first month, the plan transitions into a standard three-month renewing cycle. More questions (7) ### Are there discounts for long-term partnerships? Yes, we offer a progressive discount structure for clients who stay with us longer. Each successive contract cycle provides a higher discount, reaching up to 20% off. ### Why are your fees higher than some competitors? We focus on delivering exceptional quality and measurable outcomes rather than being the cheapest option. Our fees reflect the high level of experience and successful track record we bring to every project. ### Can I get a discount or a price match? We do not match prices or offer one-off discounts, as our rates ensure we maintain the quality and reputation our clients expect. The only discounts we provide are our progressive rewards for long-term commitments. ### What is your payment policy? We require full upfront payment before any work begins. This policy allows us to efficiently allocate the necessary resources and manpower to your project immediately. ### How do your plans work? Most of our plans operate on a monthly retainer basis and renew automatically each cycle. Because resources are dedicated to you from day one, fees are collected regardless of client-side delays to cover ongoing operational costs. ### What if I only have a limited budget? Marketing is a strategic investment, and while we understand budget constraints, high-quality results require adequate funding. If price is your primary concern over potential returns, we may not be the right fit, as we refuse to compromise on the quality of our work. ### Do you work with listed groups, GLCs and multi-brand companies? Yes. Published work includes TNB Electron, UEM Edgenta, Pantai Hospital, Sunway Serene 2 and SuperDNA. shakalakaa is a registered vendor of Tenaga Nasional Berhad (TNB) and a direct vendor of UEM Edgenta Berhad, and each brand or market is planned and reported on its own terms; see [how large organisations buy from us](https://shakalakaa.my/enterprise). Let's talk ## Let's start the convo. [Book a free strategy call](https://shakalakaa.my/contact)[Chat on WhatsApp↗ (opens in a new tab)](https://wa.me/60327700355?text=Hi,+I+visited+your+website+and+would+like+to+learn+more.%20%28ref%3A%20services%29)