Dear clients,
We hope this announcement finds you in good health and spirits. We are grateful for your continuous support and trust in our services. As we strive to provide you with the best experience and quality, we want to inform you about an upcoming change regarding our plans’ pricing structures.
Effective 15th August 2023, we will be implementing a price adjustment for our services for payments made offline, such as direct bank transfer. Payments made online via our Checkout Portal ↗ will not be affected by this change. For the latest pricing structures, kindly refer to our Pricing Sheet ↗.
We understand that this change might raise questions, and we want to take this opportunity to explain the rationale behind this decision.
In an effort to streamline our operations and embrace technological advancements, we are encouraging our clients to transition to online payment methods. Payments made through our Checkout Portal will continue to be offered at the current pricing, ensuring that you receive the same exceptional value you’ve come to expect from us.
Online payments via our Checkout Portal provide several benefits, including:
- Convenience: Paying online is fast and hassle-free, allowing you to complete transactions from the comfort of your home or office.
- Security: Our online payment system is integrated with Stripe, a leading payment gateway provider widely used by worldwide businesses, guaranteeing robust security measures that protect your sensitive information.
- Instant Confirmation: Online payments offer immediate confirmation, reducing any uncertainty about the status of your transaction, and allows us to start working on your purchased plan and services immediately.
- Efficiency: By reducing the need for manual processing and manual payment verification, online payments contribute to a more efficient workflow.
- Automated Renewal: Seamless online payments ensure automatic subscription renewal with automatic billing, saving you time and hassle while enjoying uninterrupted access to our services.
However, we understand that some clients may prefer or have circumstances that necessitate offline payments. With that in mind, starting 15th August 2023, the pricing for our services paid offline will be adjusted accordingly. This change enables us to better allocate resources and invest in further enhancing our services.
Nonetheless, for clients who have been issued with a quote or an eQuote that is still valid, as well as our existing clients who are subscribed to our services, you will not be affected by this change if you purchase your plan within the validity period of the quote or eQuote, or remain subscribed to our services, respectively.
We understand that any change in pricing can raise concerns, and we are committed to addressing any questions you may have. Please feel free to reach out to our Client Relations Team via any of our official contact channels for further clarification or assistance.
We want to emphasize that our dedication to delivering high-quality services remains unwavering. We believe that this pricing adjustment will enable us to continue providing you with the exceptional service you deserve.
Thank you for your trust, understanding, and continued support. We look forward to serving you in the future.