Privacy Policy

Last updated: 17 August 2026

Who we are

This website (shakalakaa.my) is operated by Plixitt Solutions (Malaysia BRN 003426311-V), headquartered in Cheras, Kuala Lumpur. This policy explains how we handle personal data under Malaysia's Personal Data Protection Act 2010 (PDPA).

What we collect

When you submit an enquiry form, book a consultation or contact us via WhatsApp or email, we collect the name, email, phone number, company and message you provide. When you browse the site, our servers and analytics tools automatically collect standard log data (IP address, user agent, referrer, pages viewed).

How we use it

We use enquiry data to respond to your request and, if you become a client, to deliver the services you engage us for. We use aggregated analytics data to understand which pages are useful and improve the site. We do not sell personal data to third parties.

Third-party trackers

This site loads Google Tag Manager (container GTM-5HNZPXG), Google Analytics 4 and the Meta (Facebook) pixel, which set cookies and record visit metadata. See our Cookie Notice for detail and opt-out options.

Retention

Enquiry data is retained for the duration of a client relationship plus 7 years for tax and accounting requirements. Analytics data is retained per Google Analytics' default 14-month window.

Your rights

Under PDPA you can request access to, correction of, or deletion of personal data we hold about you, and withdraw consent for direct marketing at any time. Email info@shakalakaa.my to exercise any of these rights.

Contact

Plixitt Solutions, Cheras, Kuala Lumpur, Malaysia. Email info@shakalakaa.my or WhatsApp +603 2770 0355.