Do you work with listed companies and government-linked companies?
Yes. shakalakaa is a registered vendor of Tenaga Nasional Berhad and a direct vendor of UEM Edgenta Berhad, and has delivered work for Pantai Hospital and Sunway Property. Contracts are with Plixitt Solutions (BRN 003426311-V).
Can you work through our procurement process?
Yes. Vendor registration, contracting and scoping against agreed targets are routine for our large accounts. Tell us what your procurement team needs and we will prepare it.
How should we evaluate an agency before a pitch?
Start with the checklist in our guide to choosing a marketing agency in Malaysia, then score what your current agency's monthly report leads with in the agency report auditor. Both are useful whether or not you shortlist us.
Is production done in-house?
Yes. Video production, photography, content creation, AI generative video and AI creative are made by our own team. We produced more than 2,400 creative assets in-house in 2025.
Can you run more than one market?
Yes. We serve Malaysia, Singapore, Hong Kong, Australia and Taiwan, and plan and report each market separately. This page covers marketing for large brands in Malaysia; Singapore clients can start at our Singapore page for large brands.
Which large Malaysian brands do you work with?
Our Malaysian clients include Shopee, TNB Electron and TSG (both in the Tenaga Nasional group), UEM Edgenta, Pantai Hospital, Sunway Property and SuperDNA. Published case studies cover TNB Electron, UEM Edgenta, Pantai Hospital, Sunway Property (Sunway Serene 2) and SuperDNA.
Can you run TikTok Shop and marketplace campaigns for a large brand?
Yes. For Swiss Thomas, RaeLele and MANSPOT one team runs TikTok Shop ads, the creator affiliate programme and live selling together. Monthly TikTok Shop GMV rose 6.2×, 5.4× and 4.7× respectively, as published in each case study.
Can you source and manage creators at scale in Malaysia?
Yes. We source, brief and contract Malay, Chinese and Indian-community creators, handle usage rights and measure the campaign, and cast models and talent for shoots. On the three TikTok Shop accounts above, the creator affiliate programmes run to between 1,450 and 3,400+ active creators.
Who owns the ad accounts, pixel/CAPI and data?
You do. Ad accounts, website pixel, Conversions API configuration and tracking data sit in your name, not ours, and a switchable handover is scoped at contract rather than after a take-down request. See the checklist in how to choose a marketing agency in Malaysia.
How do you report to a CMO or board?
By outcomes, not clicks. For performance accounts we report enquiry, booked, attended and revenue by channel and vertical; the Conversions API and offline conversions push the booked and attended events back into Google and Meta so campaigns learn from the end of the funnel. A monthly management summary pulls the same numbers into one view for a CMO or board.
How do you handle PDPA when following up leads?
Consent is captured on the form or Click-to-WhatsApp opt-in and recorded against the lead, and the follow-up copy is written to Malaysia's PDPA. The free PDPA/DNC checker runs the same review on draft follow-up copy before any outbound message goes out.
How are leads handed from the form to sales?
Leads route from the form or ad into a CRM — or a shared WhatsApp inbox where that is the pipeline — with the ad source attached, so the first reply is quick and the booking is logged against the ad or page it came from. Booked outcomes feed back into Meta Ads and Google Ads as offline conversions.
Do you work with hospital groups under KKM/MDC advertising rules?
Yes. Pantai Hospital is our named proof; the hospital-group programme is scoped and reported by department and location, and every ad, page and post is drafted to the KKM and MDC advertising rules before review rather than after. See the Pantai Hospital case study.