TNB Electron
Case study 
UEM Edgenta
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Shopee
One team across business units
Separate plans and budgets per brand or unit, run by one accountable team so nothing falls between agencies.
AI SEO & GEO for Malaysian Businesses.
Get your business cited and recommended by ChatGPT, Claude, Gemini and Perplexity — not just ranked on Google.
Quick answer
AI SEO — also called GEO, AEO, LLM SEO or ChatGPT SEO — is the discipline of making a business citable by 4 AI assistants (ChatGPT, Claude, Gemini, Perplexity). We deliver it as a layer on the SEO retainer, scoped to requirements: schema architecture, AI-crawler access policy, an llms.txt file, and monthly AI-visibility measurement.
Terminology map: AI SEO = GEO (generative engine optimisation) = AEO (answer engine optimisation, in the marketing sense) = LLM SEO = ChatGPT SEO = AI Search Optimization. Honest disambiguation: in Malaysian usage "AEO" also refers to the Royal Malaysian Customs Authorised Economic Operator programme — a completely different domain. When we say AEO on this page we mean the marketing discipline; when in doubt, prefer "AI SEO" or "answer engine optimisation" as the unambiguous phrasing.
More detail on this section
GEO vs AEO vs AI SEO — is there a difference? Practically, no — these are the same discipline coined by different practitioners at different moments. GEO (generative engine optimisation) emphasises the "generative" surface (the AI answer that gets composed); AEO (answer engine optimisation) emphasises the "answer engine" framing; AI SEO is the plainest catch-all. LLM SEO and ChatGPT SEO emphasise the model and product respectively. All five aim at the same outcome — being cited and recommended by ChatGPT, Claude, Gemini and Perplexity — and use the same signals to get there: AI-crawler access, entity consistency, citable primary data, structured content, and an llms.txt file. Anyone selling one of these as fundamentally different from the others is selling vocabulary. Check where your own site stands across all of them with the free AI visibility checker, and see the full GEO glossary for term-by-term definitions.
Related pages
GEO glossary
Trusted by Malaysian GLCs, listed groups and platforms
Working with a listed group, GLC, hospital or national brand
For brands that need to be named in AI answers, we make your company, proof and services legible to ChatGPT, Perplexity and Google AI Overviews.
Ready for procurement
A registered Malaysian company (Plixitt Solutions, BRN 003426311-V) with documentation your procurement and legal teams can review, including how personal data is handled under the PDPA.
A named lead and management reporting
One named lead for your account and reporting written for management, not dashboards for their own sake.
Your other markets, run properly
If your group also operates in Singapore, Australia, Hong Kong or Taiwan, each market gets its own plan and its own pages, never a copy of Malaysia.
How we work with large organisations in Malaysia
Related pages
How we work with large organisations in Malaysia
Ranking Is Not the Same as Being Recommended.
A growing share of "which agency should I hire" and "how much does X cost" questions never reach a Google results page at all — they go straight to ChatGPT, Claude, Gemini or Perplexity, and the AI either names a business or it doesn't. Ranking #1 on Google does not automatically make you the answer an AI gives.
GEO is the discipline of making a business AI-citable: crawler access, structured/schema data, entity clarity, and — the part almost every competitor skips — third-party citation volume and published primary data an AI can actually quote.
Also Spelled: GEO / AI Search Optimisation.
"Optimization" and "optimisation" are the same discipline, American and British/Malaysian spelling — this GEO / AI search optimisation programme is identical either way you spell it. Want the full explainer first? See the Generative Engine Optimization Malaysia guide for what GEO optimization in Malaysia actually covers — this page is the service itself: what we do, what it costs, and how to start.
Related pages
GEO optimization in Malaysia
ChatGPT SEO Malaysia — Where This Fits.
"ChatGPT SEO Malaysia" is really asking about GEO from one specific platform's angle — the discipline of getting cited when someone asks ChatGPT (or Claude, Gemini or Perplexity) a question your business could answer, rather than ranking in Google's ten blue links. The mechanics overlap heavily with SEO (structured data, crawlable content, entity clarity) but the target is different: a model's answer, not a search results page. See the how to get cited by ChatGPT in Malaysia guide for the platform-specific detail, or the AI Visibility Checker to see where your own site stands today.
Related pages
how to get cited by ChatGPT in Malaysia
Compliance-Constrained Vertical GEO.
Generalist GEO agencies sell the same playbook to every industry. That playbook breaks for a KKM/MDC-regulated clinic, because most of what makes content "citable" to a generic GEO consultant — outcome claims, before/after proof, comparative superlatives — is exactly what Malaysian clinic advertising rules restrict. We build the compliance framework and the AI-visibility layer as one system, the same discipline we already apply to paid ad creative for aesthetic and dental clinics, interior design firms and other regulated or reputation-sensitive categories.
Published Proof, Not Methodology Promises.
Most GEO pitches in this market are a positioning slide — "we optimise for AI search" — with no data behind it. We publish our own benchmarks and our own tools today, and we're building a quarterly AI Visibility Report tracking what ChatGPT, Claude, Gemini and Perplexity actually recommend for real commercial queries in Malaysia and Singapore — see below for the methodology and where real results will appear. The site itself is the case study.
Singapore's AI-answer landscape is measured and built as its own market — see the dedicated GEO / AI search optimization Singapore page for the SG-specific detail.
More detail on published proof, not methodology promises
Our own AI-visibility results
Our monthly prompt battery — full methodology and report — will populate here once the first full quarter of data is collected. In the meantime, see the AI Overview Watch, a related dataset already live with real data: whether an AI Overview appears over Malaysian commercial search results, and whether it cites shakalakaa.
Self-Serve Tools, Not a Gated Sales Call.
Several competitors gate a "free AI visibility audit" behind a sales call. Ours is instant and free: the AI Visibility Checker scores your site's AI-crawler access, schema, llms.txt and feed presence in seconds, and the llms.txt Generator builds the single highest-leverage GEO file most sites are missing entirely — both free, no gate on the first result.
Related pages
AI Visibility Checker
GEO as a Layer on Your SEO Retainer.
GEO is not sold as a separate, standalone retainer — it's the AI-search layer added on top of our existing SEO service: entity and schema architecture, AI-crawler access policy (robots.txt + server-level verification), an llms.txt file kept current, citable primary data on your own site, third-party citation building (directories, community, press), and monthly AI-visibility measurement via the prompt-battery method. Most of what makes a site GEO-ready also makes it a better normal SEO asset — the two are not in tension; see GEO vs SEO: what actually changes for exactly where the line falls.
What This Costs.
GEO is scoped as a layer on the existing SEO retainer band published in our pricing guide — exact figures confirmed during scoping since GEO work scales with a site's existing maturity (a site with no schema/llms.txt at all needs more setup work than one already SEO-mature). See how much GEO actually costs for the full breakdown of what drives that number up or down.
Who This Doesn't Fit.
A site with little to no technical SEO foundation — no schema, thin content, unresolved crawl errors — isn't ready for GEO work yet. GEO depends on that foundation rather than replacing it; the honest first step for a site in that position is our SEO service, with GEO added once the base layer is solid, not run in parallel with a gap underneath it.
More detail on who this doesn't fit
It also doesn't fit a business unwilling to publish anything genuinely citable — real data, a named methodology, a specific figure with a source. An AI answer engine quotes and cites specific claims, not a generic "we're the best" positioning page, so a brand that won't commit anything concrete to the page has little for an AI model to actually extract.
And it's a poor fit for a pure enterprise B2B sales cycle where a prospect's first move is never a ChatGPT or Perplexity query — the AI-recommendation path matters most where a buyer's research genuinely starts in a chat interface, which today is strongest for consumer-facing and considered-purchase categories, not long enterprise procurement cycles.
SERVICE TIMELINE.
- Phase 01
AI-Visibility Audit
Score current AI-crawler access, schema coverage and llms.txt readiness with the free AI Visibility Checker before scoping any work.
- Phase 02
Entity & Schema Architecture
Organization, Service and FAQ schema built or extended so AI crawlers can parse who you are and what you actually offer.
- Phase 03
Crawler Policy & llms.txt
robots.txt verified to allow GPTBot, ClaudeBot, PerplexityBot and Google-Extended, and an llms.txt file built pointing crawlers to your most citable pages.
- Phase 04
Answer-Structure Rewrite
Key pages rewritten with a direct, extractable answer near the top — a stated figure or fact, not hedged copy an AI engine has to work to paraphrase.
- Phase 05
Citation Building & Measurement
Third-party citation building (directories, community, press) plus monthly prompt-battery tracking against ChatGPT, Claude, Gemini and Perplexity.
Work we can show
Client results
Pantai Hospital Malaysia
Private hospital
SEO
+235%international organic visitors
Cross-border search for international patients, measured as appointments through the International Patient Centre.
Read case study
SuperDNA
Genetic testing
SEO
+280%non-branded organic visitors
Direct-to-consumer DNA-kit sales and clinic and pharmacy partner acquisition in a regulated diagnostics category.
Read case study
Activ (Respack)
Senior care e-commerce
SEO
+290%non-branded organic visitors · Jan 2024–Aug 2025
Bilingual caregiver keyword mapping, reviewed care guides, product and FAQ schema and faster mobile pages.
Read case studyExplore Related Services & Tools.
SEO Agency Malaysia
Technical audits, content strategy and organic rankings — GEO is the AI-search layer on top of this.
Local SEO Malaysia
Google Business Profile and map-pack visibility, feeding the same entity clarity GEO relies on.
AI Visibility Checker
Free instant score of your site's AI-crawler access, schema and llms.txt readiness.
The Complete GEO 2026 Guide
The full practical guide — what GEO is, how it differs from SEO, and a step-by-step plan.
GEO & AI Search Glossary
Plain-English definitions of GEO, AEO, llms.txt, AI crawlers and every other term used here.
GEO vs SEO: What Changes
The honest operational breakdown — what actually changes, and what doesn't.
llms.txt Explained
The single highest-leverage GEO file most Malaysian sites are missing.
How to Get Cited by ChatGPT
A practical, checkable GEO checklist — not vague positioning advice.
Industries We Serve.
Frequently Asked Questions.
What is GEO (generative engine optimization)?
GEO is the practice of making a business's online presence citable and recommendable by AI assistants — ChatGPT, Claude, Gemini, Perplexity, Copilot, Grok — the same way SEO makes a site rankable by Google. It covers AI-crawler access, structured/schema data, citable primary data, and third-party entity presence, on top of (not instead of) normal SEO.
How is this different from regular SEO?
SEO optimises for ranking in a list of blue links a human clicks through. GEO optimises for being the source an AI model synthesises into a direct answer or names as a recommendation — which depends on different signals: AI-crawler access policy, extractable structured answers, entity clarity, and third-party citation volume more than backlink count alone.
Can GEO work for a KKM/MDC-regulated clinic?
Yes, and it's the wedge most generalist GEO agencies cannot credibly serve — getting a clinic recommended by an AI assistant without the content ever crossing into guaranteed-outcome, before/after or price-inducement claims restricted under KKM/MOH and MDC guidance.
How much does GEO cost in Malaysia?
GEO is offered as a layer on top of our existing SEO retainer, not a separate standalone product — exact figures are confirmed during scoping. See the pricing guide for how our SEO retainer bands are structured.
How do you measure whether GEO is actually working?
A monthly prompt battery — a fixed set of real commercial queries run against ChatGPT, Claude, Gemini, Perplexity and Grok — tracking whether the business is mentioned, where in the answer, and what sources get cited. We publish our own results as the case study; see the AI Visibility Checker for a free instant version of the underlying audit.
Related pages
AI Visibility Checker