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XHS Login and Web Version: How to Use Xiaohongshu on Desktop

The official XHS web address, the two ways to log in from a computer, and what to do when login fails.

Last updated October 2026
Quick answer

The official XHS (Xiaohongshu / RedNote) web version is www.xiaohongshu.com. To log in from a computer in Malaysia, open the site and either scan the on-screen QR code with the Xiaohongshu app or enter your phone number and the SMS code. shakalakaa notes that brands publishing from a desktop use Xiaohongshu's separate creator platform.

What is the official XHS web address?

Last updated: October 2026 · Last checked: 19 October 2026

The official XHS web version is www.xiaohongshu.com (opens in a new tab), which Xiaohongshu labels 小红书网页版 (Xiaohongshu web version). When we opened it on 19 October 2026 without an account, it showed the login screen first. Type the address yourself rather than following links from messages.

Official Xiaohongshu web addresses (all on xiaohongshu.com, checked 19 October 2026)
Address What it is Who uses it
www.xiaohongshu.com 小红书网页版: browse and search notes Anyone with an account
creator.xiaohongshu.com 小红书创作服务平台: upload notes and videos, see note data, manage followers Creators and brand accounts
pro.xiaohongshu.com 专业号平台: the professional account platform Businesses and professional accounts
ad.xiaohongshu.com 小红书聚光 (Juguang): Xiaohongshu's ad platform Advertisers

Any site that is not on xiaohongshu.com and asks for your XHS phone number, password or SMS code is not Xiaohongshu. Close it and go to the address above.

How do you log in to XHS on the web?

You log in to XHS on the web in one of two ways: scan a QR code with the Xiaohongshu app, or use your phone number and an SMS verification code. Both options are built into the official web login screen.

  1. Open www.xiaohongshu.com in a desktop browser. If the login window does not open by itself, click 登录 (log in).
  2. QR code: open the Xiaohongshu app on your phone, scan the QR code shown on the screen, then follow the prompt in the app.
  3. Phone number: enter your mobile number, request the SMS verification code, and type the code into the web page.
  4. Once logged in, the web feed recommends notes based on your interests, and the search box works across Xiaohongshu notes.

The SMS route also creates a new account if your number has none: Xiaohongshu's web login code labels it SMS code login and registration. If you already use XHS on your phone, the QR code is the quicker route.

Why won't XHS web let me log in?

Most XHS web login failures are an expired QR code, an expired session, too many attempts in a short time, or a browser the site flags. The web client shows these messages in Chinese.

XHS web login messages and what to try (messages as shown by the official web client, checked 19 October 2026)
Message What it means What to try
二维码已过期,请重新扫码 The QR code has expired Refresh the code and scan it straight away
登录已过期 Your login session has expired Log in again
访问频次异常,请勿频繁操作 Too many requests in a short time Wait a while before trying again; avoid repeated refreshing
浏览器异常,请尝试更换浏览器后重试 The site has flagged your browser Try another up-to-date browser
网络连接异常,请检查网络设置后重试 Network connection problem Check your connection, then retry

Wording can change as Xiaohongshu updates the site. Never use a third-party tool or website that offers to log you in on your behalf.

What is the difference between the XHS app and the web version?

The XHS app does everything; the web version is mainly for browsing and searching, with publishing handled on a separate creator site. Some items on the web ask you to open the app and scan a QR code to view them.

XHS app vs XHS on a computer
Task XHS app On a computer
Browse and search notes Yes Yes, at www.xiaohongshu.com
Log in On the phone Scan a QR code with the app, or use phone number and SMS code
Publish notes and videos Yes Through creator.xiaohongshu.com
Content the web sends to the app Opens in the app Shows a QR code to scan with the app
Business account and ads Not covered here pro.xiaohongshu.com and ad.xiaohongshu.com

For most people the app stays the main way to use XHS. The web version helps when you want a bigger screen for research or for writing longer notes.

Which XHS web tools do brands use?

Brands use three desktop tools: the creator platform to publish, the professional account platform for the business account, and Juguang for ads. Setting up the business account comes first, and it is filed under the company's own registered entity.

Our XHS business account guide explains the account types. For what XHS is and how Malaysians use it, see the XHS Malaysia guide.

Need help setting up XHS for your business?

shakalakaa sets up and runs XHS for Malaysian brands from Kuala Lumpur. If your business account is not yet verified, start with our XHS business verification service, which prepares the documents and follows the application through.

Once the account is live, our XHS marketing service runs Chinese-language notes, KOC seeding and XHS ads, with monthly reporting.

FAQ

Frequently Asked Questions.

What is the official XHS website?

The official XHS web version is www.xiaohongshu.com, labelled 小红书网页版 by Xiaohongshu.

Its creator, professional account and ad platforms are also on xiaohongshu.com subdomains.

Can I log in to XHS on a computer without the app?

Yes. Besides scanning a QR code with the app, the web login screen accepts your phone number and an SMS verification code. The SMS route also registers a new account if the number has none.

Is RedNote the same as XHS web?

Yes. RedNote is the English name of Xiaohongshu, and the app is listed as rednote on the Malaysian App Store. The web version runs on xiaohongshu.com.

Why does my XHS QR code keep expiring?

The login QR code is only valid for a short time, and the page shows 二维码已过期,请重新扫码 when it lapses.

Refresh the code and scan it immediately with the Xiaohongshu app.

Can a business manage its XHS account from a computer?

Yes. Brands publish through creator.xiaohongshu.com, manage the professional account through pro.xiaohongshu.com and run ads through Juguang at ad.xiaohongshu.com. Most brands set up the business account first.

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