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Agency Report Auditor.

Tick what's in your current monthly report. We'll score how much of it is vanity vs. revenue, and what to ask instead.

Free tools

Tick every metric your report currently leads with

  • Reach
  • Impressions
  • Likes / reactions
  • Follower growth
  • Engagement rate (alone)
  • Video views
  • Click-through rate (alone)
  • Cost per click (alone)
  • Raw lead count (no qualification breakdown)
  • "Ad spend delivered" as a headline result
  • Cost per qualified lead / booked consultation
  • Funnel conversion rate (lead → qualified → sale)
  • Cost per acquisition vs. customer value
  • ROAS / attributed revenue

Reports that pass this audit look like the ones produced on the performance marketing engagements — enquiry-count first, spend second, diagnostics last. Running several brands or sites? See how we report for large brands.

Quick answer

This self-check scores your current marketing agency's monthly report against a fixed checklist of 14 report-line items — 10 classed as vanity metrics, 4 as revenue metrics — and returns both a score and the specific questions to ask your agency next.

No login or report upload required — every item is a tick-box against your own report.

How we work

Google Ads account audit: 10 checks before you trust the report

Conversion actions and primary/secondary settings

Enhanced conversions / offline imports

Search terms review

In depth

Agency report auditor, in depth

The supporting detail behind each section of this page, by topic. 4 topics

The 10 checks

  1. Conversion actions and primary/secondary settings — only one or two actions should be set as primary; everything else is secondary. If every lead action is primary, Smart Bidding is optimising to the noise.
  2. Enhanced conversions / offline imports — a lead-gen account without enhanced conversions or offline-conversion imports is reporting on form fills, not closed business.
  3. Search terms review — recent weeks of actual search terms matched by broad and phrase match. Irrelevant terms burning spend is the single most common finding.
  4. Brand vs non-brand split — brand terms are cheap and convert well; folded into the account total they inflate every blended ROAS. Report the two separately.
  5. Performance Max asset and search-theme hygiene — PMax asset groups need actual assets (not placeholders), negative keyword lists at account level, and search themes that match the business, not generic category words.
  6. Location settings ("presence" vs "presence or interest") — "presence or interest" quietly serves ads to people searching about the location, not people in it. For local service businesses this is usually a leak.
  7. Auto-applied recommendations — if turned on, Google is editing campaigns outside the agency's or client's decision. Switch off for lead-gen accounts.
  8. Account ownership — the client should own the Google Ads account (not the agency's MCC in a way that can't be released). If the agency owns the account, you lose the history and tracking when they leave.
  9. Change history — the Change History log shows who did what, when. A quiet log means nothing is being managed; a chaotic log means no coherent plan.
  10. Budget-limited campaigns — campaigns capped by daily budget are leaving search-impression share on the table. Check the "Lost IS (budget)" column for the real ceiling.

For the search-terms deep dive, see the Google Ads search terms report guide; for how we run accounts to this standard, see Google Ads.

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  • shakalakaa (Plixitt Solutions). “Agency Report Auditor Tool.”
  • https://shakalakaa.my/tools/agency-report-auditor · Updated 2026-10-16
  • Licensed under CC BY 4.0.
  • shakalakaa (Plixitt Solutions). "Agency Report Auditor Tool." https://shakalakaa.my/tools/agency-report-auditor. Updated 2026-10-16. Licensed under CC BY 4.0.

The 4 that actually matter

  • Cost per qualified lead (or booked consultation) — not raw leads.
  • Conversion rate through the funnel — lead → qualified → consult/quote → sale.
  • Cost per acquisition vs. customer value — the only metric that tells you if the whole thing is profitable.
  • Return on ad spend / attributed revenue — the number your accountant cares about.

Part of the paid media toolkit: one of 14 free tools organised by workflow stage — plan the budget, forecast the CPL, check the creative, verify tracking, audit the report.

This is the same framework behind our full vanity-metrics audit guide, and the same reporting standard we hold our own client accounts to — see MY & SG ad benchmarks for the figures we report against.

What makes a metric "vanity"

A metric is vanity when it goes up without your bank balance following. The test: if this number doubled, would revenue move? Each metric is defined in our marketing metrics glossary.

For most reach, impressions, likes and follower-growth reporting, the honest answer is no — they're diagnostics at best, decoration at worst, for a business whose actual goal is leads or sales rather than brand awareness.

Google Ads account audit: 10 checks before you trust the report

Brand vs non-brand split

Performance Max asset and search-theme hygiene

Location settings ("presence" vs "presence or interest")

Auto-applied recommendations

Account ownership

Change history

Budget-limited campaigns

FAQ

Frequently asked questions

Is my marketing agency doing a good job?+

Start by auditing what your monthly report actually leads with — if the first page is reach, impressions, likes and follower growth, that's a report optimised to impress, not to inform.

What are agency report red flags?+

The clearest red flag is a report that never mentions cost per qualified lead or return on ad spend at all, substituting reach/impressions/engagement as the headline numbers instead.

What questions should I ask my agency?+

Ask for cost per qualified lead, the conversion rate at each funnel stage, cost per acquisition vs customer value, and attributed revenue or ROAS.

Are vanity metrics always useless?+

No — reach matters for brand-awareness campaigns specifically. The problem is when they replace revenue metrics as the headline result for a lead/sales campaign.

Is my marketing agency doing a good job?

Start by auditing what your monthly report actually leads with — if the first page is reach, impressions, likes and follower growth, that's a report optimised to impress, not to inform.

A report worth paying for leads with cost per qualified lead, funnel conversion rate, cost-per-acquisition vs customer value, and attributed revenue or ROAS.

What are agency report red flags?

The clearest red flag is a report that never mentions cost per qualified lead or return on ad spend at all, substituting reach/impressions/engagement as the headline numbers instead.

A second red flag: raw lead count reported without a qualification or close-rate breakdown, since unqualified leads inflate the number while wasting your team's time.

More questions (2)

What questions should I ask my agency?

Ask for cost per qualified lead (not raw lead count), the conversion rate at each funnel stage, cost per acquisition measured against actual customer/case value, and attributed revenue or ROAS tied back to campaigns. If your agency can't produce these numbers, that itself is the answer.

Are vanity metrics always useless?

No — reach matters for brand-awareness campaigns specifically, and metrics like engagement rate are legitimate diagnostics for creative performance. The problem is when they replace revenue metrics as the headline result for a campaign whose actual goal is leads or sales, not awareness.

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