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Laptop and phone screens showing a responsive company website for a Penang business

Web Design in Penang.

Last updated: October 2026

Quick answer

shakalakaa is a web design company for Penang organisations — Bayan Lepas manufacturers, private hospital groups and hospitality groups — run from our Kuala Lumpur headquarters.

Penang sites usually serve buyers outside Penang, such as overseas procurement teams. For UEM Edgenta, a Bursa-listed group, load time fell from 4.2 s to 1.6 s.

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Core logic

Web design company Penang: your buyers are elsewhere

Few Penang sites serve walk-in customers.

A Bayan Lepas supplier is judged by a buyer abroad, a hospital by a patient in Medan, a heritage hotel by a planner in Singapore. So every Penang brief we take starts with one question: who reads the site, and from where?

Manufacturing

Bayan Lepas sites are read like datasheets

Electronics and manufacturing buyers arrive with a specification, not a city name.

  1. Capability pages

    processes, certifications, tolerances and capacity, each on its own page so an engineer finds it in one search.

  2. English first, built for export

    written for buyers in other time zones who never call before shortlisting.

  3. Enquiries that qualify

    RFQ forms that capture part, volume and timeline, routed to the right desk.

Manufacturers should hold any agency to one test: can a buyer abroad confirm capability without a call?

Hospitals & hotels

Medical travel and direct bookings

Two Penang sectors where the website is the sale, and both run on rules.

Hospital groups

treatment and specialist pages written inside Malaysia's healthcare advertising rules, with enquiry routing by language.

Hospitality groups

booking engines wired in so direct bookings are measured against OTA bookings.

Language mix

English, Bahasa Indonesia and Chinese pages where the patient or guest data supports them.

A hospital page that over-claims is a compliance problem, not a copy problem. We write to the rules before the design.

Build & proof

What we build, and the proof

Export manufacturers and medical-travel providers get one team that plans, designs, builds and measures the site, run from Kuala Lumpur.

WordPress

for capability and group sites a Penang marketing team updates as plants, lines and certifications change.

Custom builds

for RFQ portals, patient enquiry routing and booking engines, with the CRM and form tracking wired in.

Shopify

for Penang brands selling direct to buyers at home and abroad, on a custom theme.

Our proof is Malaysian group work, not a Penang client. For UEM Edgenta, a Bursa-listed group, we built 45+ corporate pages and modules and load time fell from 4.2 s to 1.6 s. Lifnex mobile Lighthouse rose from 31 to 98.

In depth

Web design company Penang, in depth

The supporting detail behind each section of this page, by topic. 2 topics

Group sites for industrial zones

Group sites in the free industrial zones often carry several entities, plants or certifications. We build them as one site with a page per capability, so each answers its own search and none dilutes the others.

The search side of the same work is covered on our SEO in Penang page.

Groups with a head office elsewhere often brief Kuala Lumpur or Johor Bahru sites with us too.

Medical-travel content and claims

Medical-travel content is read by patients comparing hospitals across a border. Claims, testimonials and before-and-after images are governed the same way on the website as in an ad, so we review them before launch, not after.

Paid traffic to these pages is covered on our Google Ads in Penang page.

FAQ

Frequently asked questions

Do you have an office in Penang?

No. We run Penang projects from our Kuala Lumpur headquarters, and we say so rather than imply a local office. Workshops happen on site or by video; the build, the launch and the reporting are the same wherever the client sits.

Website design company Penang: what should manufacturers check first?

Whether it writes for the buyer, not the visitor. Bayan Lepas buyers are procurement and engineering teams, often abroad, who need capability, certification and capacity pages they can check without a call. A site built like a brochure fails that test even when it looks good.

Can you build a hospital website that stays inside the advertising rules?

Yes. Treatment pages, specialist profiles and patient stories are written against Malaysia's healthcare advertising rules before design starts, and the same review applies to the ads that send traffic to them.

Do you build on WordPress, Shopify or custom code?

All three. Manufacturers usually want WordPress, so marketing can add capability and certification pages without a developer; hospital groups often need custom code to route enquiries by language; consumer brands sell on Shopify. We choose after the brief.

How is the project priced?

Each build is scoped and quoted after a discovery call. The quote follows page count, the plants or sites covered, languages, and integrations such as RFQ or patient-enquiry routing. We do not publish a rate card.

How long does a Penang website project take?

A full corporate site typically takes four to eight weeks from discovery to launch; multi-language, booking or portal work takes longer. The schedule is fixed in the scope, with content deadlines on both sides.

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