The client
Ofload is an Australian digital road freight platform that matches shippers — FMCG, retail and manufacturing brands — with carriers and owner-drivers. It has to grow on two sides at once: enterprise shippers asking for freight quotes, and truck drivers who install the carrier app to find loads, submit proof of delivery and get paid.
The problem
At the start of 2025 the website ran on a legacy static build, drew about 19,200 organic clicks a month and held a Google top-three position on 16 commercial terms, producing about 95 shipper leads a month. The carrier app was a cross-platform hybrid build with about 1,150 installs a month. Only 6.4% of store visitors installed it, and each verified onboarded driver cost AUD 52.40.
What we did
- Freight-corridor pages. More than 240 programmatic interstate corridor hubs, grouped into intercapital lane clusters, with structured logistics service markup on every route.
- Technical SEO. Indexation rebuilt and largest contentful paint brought under 1.2 seconds; shipper searches separated from career-driver searches so each lands on the right page; industry link acquisition from supply-chain publications.
- Native carrier apps. The hybrid app rebuilt natively in Swift and Kotlin, with sign-on-glass proof of delivery and FastPay integration for driver settlement within 48 hours.
- Driver onboarding. Automated recognition of ABN and policy documents, sign-up cut from 14 fields to four steps, and push alerts that bring back drivers who stall halfway.
- Store optimisation. FastPay on the lead screenshots, a 30-second driver demonstration video, and continuous A/B tests on icons and keyword tags in both stores.
- Shipper conversion. Freight rate estimator widgets on lane pages, and high-tonnage enquiries routed straight to the sales desks.
What we delivered
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240+interstate freight-corridor pagesProgrammatic lane hubs such as Melbourne to Sydney, with logistics service schema.
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2native carrier appsSwift for iOS and Kotlin for Android, replacing a cross-platform hybrid build.
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14 → 4driver sign-up stepsWith automated recognition of ABN and policy documents.
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< 1.2 slargest contentful paintCore Web Vitals work across the corridor and service pages.
Deliverable counts, supplied by shakalakaa. Not performance metrics.
