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Private Education Singapore

PSB Academy Singapore: Student Recruitment Marketing, Cost per Qualified Lead Down 42%

Programme-level SEO, a three-stage Meta Ads lead funnel and enquiry-form conversion work for PSB Academy, a Singapore private education institution recruiting working adults, polytechnic graduates and international students into diploma and degree pathways, measured in organic reach, cost per qualified lead and enquiry rate.

The client

PSB Academy is a Singapore private education institution offering diplomas and degree pathways with partner universities in the UK and Australia. It recruits locally, from working adults and polytechnic graduates, and internationally across ASEAN.

The problem

Recruitment campaigns ran as single-stage traffic campaigns, so the same ad had to take a stranger all the way to an enquiry. Non-branded search reach was limited to 24,500 visits a month, and only 1.2% of visitors made an enquiry. Each qualified lead cost SGD 125.

What we did

  • Programme-level SEO. Search demand mapped by academic discipline and career intent, and the part-time degree and diploma pages restructured around it.
  • Trust signals on every programme page. Partner-university verification, graduate outcome figures, lecturer profiles and the institution's EduTrust certification mark, written to meet Google's quality standard for education content.
  • Structured data and speed. Course, EducationalOccupationalProgram and CollegeOrUniversity markup across more than 100 programme pages, with asset compression bringing mobile load under 1.8 seconds.
  • A three-stage Meta Ads funnel. Campus video tours and alumni stories for polytechnic graduates and working professionals; Meta Instant Forms for brochure and syllabus downloads; retargeting to open-house registrations and one-to-one advisory sessions.
  • Enquiry-flow CRO. Shorter application forms, pre-filled contact fields and an instant WhatsApp advisory prompt.

What we delivered

  • 100+
    programme pages
    Course and programme structured data, rebuilt page architecture and faster mobile rendering.
  • 3
    stage Meta funnel
    Campus and alumni video, brochure and syllabus lead forms, then retargeting to open houses and advisory sessions.
  • 3
    programme families on page 1
    Part-time degrees and business top-ups, cyber security and data science diplomas, life sciences pathways.
  • 1
    enquiry-flow rebuild
    Shorter application forms, pre-filled contact fields and an instant WhatsApp advisory prompt.

Deliverable counts, supplied by shakalakaa. Not performance metrics.

Results (Q1–Q3 2025)

MetricBeforeAfter
Non-branded organic visits a month 24,500 45,325 (+85%)
Cost per qualified lead SGD 125 SGD 72 (−42%)
Visitor-to-enquiry conversion rate 1.2% 2.6% (2.2×)
Programme families ranking on Google page 1 — 3
Programme pages with course structured data — 100+
Mobile load time — under 1.8 s
Technical SEO audit score — 94/100

Sources: Google Search Console and GA4 (non-branded organic visits, Singapore and ASEAN); Meta Ads Manager and HubSpot CRM, qualified-application stage (cost per qualified lead); GA4 conversion events (enquiry rate); Ahrefs and SEMrush Singapore rank tracking (page-1 rankings); Search Console rich results and PageSpeed Insights (structured data, load time and the audit score, a composite of the two). Costs are the client's Meta media cost, not shakalakaa's fee.

What this means for your institution

The plain-language version. Over the first three quarters of 2025 PSB Academy's non-branded search reach nearly doubled, each qualified student lead cost SGD 72 instead of SGD 125, and more than twice as many visitors made an enquiry.

What this says about shakalakaa: we run SEO, Meta Ads and the website for Singapore institutions as one recruitment programme, measured to the qualified-application stage in the institution's CRM rather than in clicks.

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