Resource · Compliance Reference

Clinic Advertising Compliance
Hub.

KKM, MDC, PHFSA, Google healthcare policy and MOH — everything a Malaysian or Singapore clinic needs to advertise without getting an ad pulled or an account flagged, in one place.

Last updated: July 2026

Quick answer: Malaysian aesthetic clinics answer to KKM guidelines (including the LCP credential for ~12 specified procedures); dental practices answer to MDC; premises need PHFSA registration; Singapore clinics answer to MOH and SMC instead. Layer Google's healthcare policy and platform restrictions (Meta, TikTok) on top of whichever baseline applies. This page indexes our full compliance content by topic.

Most clinic advertising problems trace back to one of a small number of gaps — a claim that shouldn't have run, a credential that wasn't actually held, a Google policy nobody checked, or a Malaysian campaign copied unchanged into Singapore. This hub indexes everything we've published on the compliance side of clinic marketing, organised by regulator and by platform, so you can find the specific answer instead of reading five scattered guides.

By regulator

By platform

Annual reference & tools

How to use this hub

Start with the regulator that governs your practice, then check the platform-specific guide for wherever you're actually spending budget — the two layers stack, and most real-world problems happen where they overlap (a claim that's borderline under KKM and also flagged by Google's healthcare policy, for instance). Run new ad copy through the KKM Ad Checker before it goes live, and revisit the annual rules refresh at least once a year, since guidelines and platform policy both drift.

Want your creative
reviewed before it runs?

Every account we run goes through compliance review before launch — see our clinic marketing programmes or book a call.

FAQ

Frequently Asked
Questions.

Aesthetic medical practice is governed by KKM (Ministry of Health) guidelines including the Licentiate in Aesthetic Medical Practice (LCP) framework; dental practices answer to the Malaysian Dental Council (MDC); clinic premises must be registered under the Private Healthcare Facilities and Services Act 1998 (PHFSA); and medicine advertising specifically falls under the Medicines (Advertisement & Sale) Act 1956.
No. Singapore clinics answer to the Healthcare Services Act and Healthcare Services (Advertisement) Regulations administered by MOH, alongside Singapore Medical Council (SMC) guidelines — stricter in several respects than KKM, particularly around before/after imagery and promotional pricing. A Malaysian campaign copied unchanged into Singapore is a common source of compliance problems. Check your copy with our free MOH Ad Compliance Checker.
Most suspensions are self-inflicted — triggered by Google's healthcare advertiser certification requirements or restricted-remarketing policy, not by regulatory enforcement. Confirming certification status and remarketing-list configuration before launch prevents most of these.
Yes — our free KKM Ad Checker screens ad copy against common Malaysian healthcare advertising restrictions before you publish.
Yes — once a lead form or WhatsApp click-to-chat captures a person's data, Malaysia's PDPA governs how it's stored and used, and Singapore's DNC Registry restricts follow-up contact to SG numbers regardless of where the clinic is based. This sits alongside, not instead of, the advertising-content rules (KKM/MDC/MOH) covered elsewhere on this page. Check your own follow-up message with our free PDPA & DNC Registry Checker.
No — they cover different things. MOH and SMC govern healthcare services advertising (what a clinic can claim about its treatments); HSA (the Health Sciences Authority) governs therapeutic products and devices specifically. A clinic advertising a named product or device should check HSA's own rules directly, not assume MOH compliance covers it.

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