Qualified means agreed with sales
The first deliverable of any lead programme is a written definition of a qualified lead, agreed with the people who call the leads. For a financial adviser that may be age band and product interest; for a school, intake and programme; for a healthcare product, a completed order.
Regulated categories change the funnel
Financial advice, education and healthcare products each have advertising rules, and the firm's own compliance team reviews ads, landing pages and forms before launch. We build that review into the plan: copy and creative go to compliance with the brief, landing pages are approved before the ads, and changes during the campaign follow the same route.
Follow-up is regulated too. Calls and messages to Singapore numbers fall under the PDPA Do Not Call Provisions; see DNC rules for lead follow-up.
Case: Manulife Financial Advisers
Meta and Google Ads lead acquisition, January–August 2026:
| Metric | Before | After |
|---|---|---|
| Advisory leads a month | 280 | 1,344 (4.8×) |
| Cost per qualified lead | SGD 142.00 | SGD 68.20 (−52%) |
| Advisory consultation show-up rate | 7.4% | 24.6% |
| iOS conversion signals recovered by server-side tracking | — | +26% |
Full detail: Manulife lead generation case study.
Case: PSB Academy
Student recruitment for a private higher-education provider, SEO and Meta Ads, Q1–Q3 2025:
| Metric | Before | After |
|---|---|---|
| Cost per qualified lead | SGD 125 | SGD 72 (−42%) |
| Visitor-to-enquiry conversion rate | 1.2% | 2.6% (2.2×) |
| Non-branded organic visits a month | 24,500 | 45,325 (+85%) |
Full detail: PSB Academy student recruitment case study.
Case: Camtech Health
Diagnostic test kits sold online, Google and Meta Ads with SEO, January–August 2026:
| Metric | Before | After |
|---|---|---|
| Tracked monthly sales (Google, Meta and organic) | SGD 38,000 | SGD 175,000 (4.6×) |
| Cost per order | SGD 78.50 | SGD 36.80 (−53%) |
| Test kits dispatched a month (units; each kit in a bundle counted) | 820 | 4,850 (5.9×, peak month) |
Full detail: Camtech Health test kit marketing case study.
Checklist
- Written qualified-lead definition, agreed with sales.
- Compliance review of ads, landing pages and forms, scheduled in the plan.
- Server-side tracking so platforms learn from qualified leads and orders.
- CRM hand-off with owner and time to first reply.
- Follow-up within the PDPA Do Not Call Provisions.
See our performance marketing service in Singapore and our work with large brands in Singapore.